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Protecting Your Money From 2013's Most Common Consumer Complaints

September 2014

Would it surprise you to know that the top consumer complaints of 2013 included problems with new and used auto sales, trouble with home repairs, and scams against the elderly? These selected problems from the latest national report based on data from local and state consumer protection agencies and compiled by the Consumer Federation of America and the North American Consumer Protection Investigators don’t surprise me at all. In over 30 years as a consumer advocate, I’ve observed many such complaints and have worked to provide useful information to help you avoid such problems. Educators is also a vital advocate for your financial well-being and provides resources to help you in the three challenges I’ve highlighted—buying a new or used vehicle, carrying out successful home repairs or remodeling, and protecting yourself or older family members from targeted scams.

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Where Are You Keeping Your Important Documents and Valuables?

August 2014

We all have important documents. Many of us have items that we consider irreplaceable. Do you know where they are? Are they protected from water, fire, and other threats? This month’s report looks at ways you can keep and protect your important items.

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What's the Catch? Five Popular "Offers" to Beware

July 2014

Enticing offers pop up frequently online, on TV, and in stores for services or goods that you might actually use if they were legitimate. But are they? Is there a catch? If so, what is it? What are your real alternatives? This report looks at five of the most popular advertising come-ons.

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Vacation Travel Tips and Traps

June 2014

Memorial Day has slipped past on the calendar. The great summer vacation season is upon us. Whether you plan to vacation as a family, a couple, a group of friends, or singly, these vacation travel tips can help you get the most satisfaction and value for your money and avoid popular travel traps and scams.

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Heartbleed Won’t Be the Last! Tips for Staying Safe Online

May 2014

In recent weeks, the Heartbleed security bug has headlined hundreds of news stories. Not only were user names, passwords, and other personal information potentially exposed, but there was little consumers could do because the vulnerability was in the security software that many Website servers used. Needless to say, once the bug was identified the majority of endangered websites rushed to patch the problem. Two weeks after the public announcement, only an estimated 2% of vulnerable websites had not fixed the problem. Now that most exposed websites are patched, consumer can and should change their passwords.

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